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            Santronics Software Electronic Mail Software Products        
             (c) copyright 1988-1999 by Santronics Software, Inc.        
                             All Rights Reserved                         
    
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                SANTRONICS SOFTWARE TECHNICAL SUPPORT POLICY
                

    Support for this package is available several ways:

    1) SUPPORT VIA ELECTRONIC MAIL

       INTERNET EMAIL
       

       This is preferred method of communications.

       You may send Internet email to:

                                                Talk to
                                                ------------------
         sales@santronics.com                   sales
         support@santronics.com                 support

       Internet email arrives on our system daily, hence it could be
       a 24-72 hour response turnaround time.

       WORLD WIDE WEB
       

       http://www.santronics.com is Santronics Software's Official
       Web Headquarters, where the latest versions of the Silver Xpress
       Reader files can be retrieved.

    2) BBS TECHNICAL SUPPORT

       You may call the Santronics Software Xpress Support Remote Host
       Center at 305-248-7815 and leave an electronic message with your
       questions or comments in conference 0.

       All patches, minor upgrades and other files will be available on the
       Xpress Technical Support center.

    3) VOICE SUPPORT

       Voice support is available on a "pay as you go basis" at $19.95 per
       20 minutes.  Support line is 305-248-3204 (EST 9-5pm Monday-Friday).

